SYD ENERGI is one of Denmark’s largest electric power companies. HelloWeb has worked for the company since 2003 building SYD ENERGI’s corporate intranet, website and an online shop.
SYD ENERGI is the result of a resent merge of several larger corporations in the industry and Hello has been chosen to build the corporations’ new platform based on MOSS as basis for SYD ENERGI’s next step Intranet and website strategy. At the present time Hello is working on a specialized site focused on fiber net regional broad band roll out. The broad band site is also based on MOSS.
Since the liberalization of the energy sector 3 years ago, power companies have intensified their focus on client values. As with other companies in the sector, it has become more relevant to SYD ENERGI to create services that connect the customers to the company with more than electricity cables. An aggressive online strategy is one of the actions needed to stay ahead of the competition. During the first phases of power company business reinvention, we have launched a number of online services enabling customer interaction – from self service to product sales and payment over the electricity bill.
Next phase have been the launch of an actual online shop, built by HelloWeb, based on Microsoft Commerce server. Right now we are taking the first steps into the future, where the business will change from delivery of power to delivery of ultra broad band through optical cables. The upcoming new MOSS-based broad band site developed by Hello is just the beginning of a new way of connecting to the clients.