TRUST & SAFETY

BUILDING SAFER SPACES FOR MEANINGFUL CONNECTIONS.

At Hello Group, trust and safety are at the heart of everything we do. We're committed to creating safe, inclusive spaces where people can connect with confidence. Through technology, proactive safeguards, and responsible practices, we work to protect our communities and make every interaction a safer experience.

100,000+

Banned accounts daily

50~60

New methods detected monthly

10+

Models for text and images

90,000+

Inappropriate images blocked daily

Our Commitment

PRIVACY & DATA PROTECTION

We protect personal information through robust privacy practices and security measures.

Security Measures

We use encryption, multi-factor authentication, and regular security audits to safeguard user data.

community Guidelines

We set clear standards for respectful interactions and the content shared across our platforms.

REPORTING & SUPPORT

Users can report safety concerns through in-app tools or reach out to our support teams for assistance.

Our Information Security Team

With over 500 team members across three countries, our information security team works to protect our users, safeguard data, and maintain a safer digital environment across our platforms.